FAQ

We’re happy to serve the entire Kansas City metro area including Overland Park, Olathe, Leawood, Shawnee Mission, Blue Springs, Lenexa, Prairie Village, Lee’s Summit & Stilwell.

We are an owner operated design and build team that specializes in decks, pergolas, and screened in enclosures.

No. We believe you should get exactly what you pay for. If you pay for materials, you get materials. If you pay for quality labor, you get quality labor. We like to think this is the honest way of doing business and adds transparency to the planning and budgeting stages of the procurement of your deck. We are an open book with nothing to hide. Most materials require the same amount of labor to install so we focus our energy on educating our clients on the different types of material so they know what to expect and there are no surprises later down the road. Building a custom deck can be an overwhelming and daunting task. Not to mention it can be a substantial investment to your property. Our design team is here to help provide transparency and hands on knowledge of the products, industry standards, materials, and best practices. We want you to feel good about your selections and rest assured no stones have been left un-turned.

The Creative Concepts & Design team not only designs nearly every project in house, we also have a highly trained, skilled team of installers who build your deck. You can expect to see the owner on site making sure all Creative Concepts & Design standards are met. Our quality and client satisfaction are our company’s driving force. We hold ourselves and our performance to a higher standard than industry practice. Creative Concepts & Design requires all team members to further their education in the field of construction. If your outdoor entertainment area requires electrical or plumbing we will employ licensed contractors that have proven themselves in their industry.

Yes. Creative Concepts & Design has a class C international building license. We are licensed not only to build decks and pergolas, we are also licensed to build a 9,000 square foot custom home if we choose to do so. We also carry $1,000,000.00 liability insurance policy.

Yes, we do jobs of every size. However, if the request is something that does not meet our ethical standards or city codes we may turn down a job. This doesn’t happen often but if we wouldn’t build it for our family in such a manner, we wouldn’t build it for a client.

We not only offer a warranty it is the best in the industry!

Ahh, the million dollar question! There is a lot to consider when choosing your decking material. Some factors include how long you plan on living in your home, ROI, budget, maintenance, and the amount of moisture or sunlight your deck will receive. We will discuss these things during your initial consultation meeting.

This depends on where you live and material selections, but according to the national association of realtors cost vs. value report for 2015, you can expect to see up to 81% ROI and in certain areas it can increase to over 100%.

We only use screws to secure the deck floor down. We can hide the screws if you prefer. We prefer to use a positive connection fastening system on all of our decking. We feel it aids in the structural integrity of the deck. However, if your heart is set on using a clip system we will accommodate your request.

Many things make our decks and pergolas stand out above the rest. Outside of our top notch craftsmanship we have higher building standards than our competitors, city, county, state, and international codes. We even exceed the manufacturers specs on certain things. One example of this is Creative Concepts & Design always builds composite and PVC decks with joist spacing of 12″. We do this to ensure your deck is built with unparalleled structural integrity. When you step foot on a Creative Concepts & Design deck you can feel the quality beneath your feet.

Pressure treatment is a process that forces chemical preservatives into the wood. Wood is placed inside a closed cylinder, then vacuum and pressure are applied to force the preservatives into the wood. The preservatives help protect the wood from attack by termites, other insects, and fungal decay.

That being said it does have its shortcomings. Since treated lumber comes from the lumberyard with a very high moisture content it is very prone to shrinkage, cracking, warping, cupping, curling, and twisting. Often times when a contractor builds a treated deck it looks great the day of completion but once the wood dries many of the problems with treated lumber are revealed. This can appear to be poor craftsmanship to someone that does not know what to expect from treated lumber. However, it has nothing to do with craftsmanship at all and is just the nature of the wood. That said, treated lumber is widely used worldwide for building decks and outside of its shortcomings it can last a very long time, remain structurally sound, and is the cheapest option for building a deck. You can expect a life span of 15-25 years from a well-built treated lumber deck.

Western Red Cedar makes a beautiful floor or Pergola. It is a certified renewable resource and is rot and termite resistant. Cedar is naturally a dry, straight board that ages well. Cedar is less prone to shrinking, twisting, cracking, and warping then treated lumber. It is widely used as a decking and pergola material. Cedar does best if kept in a dry environment. Moist environments or lack of maintenance can decrease the life of this product. You can expect a life span of 15-20 years.

Composite decking is typically made of plastics and sawdust. There are many companies that offer composite decking. Make sure you go with a reputable manufacturer that has been time tested and offers a hassle free warranty. Composite is maintenance free and should never be pressure washed. You can expect the color to lighten about 3 shades in the course of its lifetime. It will not turn grey, however, sunlight is the contributing cause for the board to lighten up. You can also expect composite to dry out over the course of its life. If a board begins to de-laminate give CCD a call because this could be a warranty claim. Composite is a great product for families that want a maintenance free application (and no splinters!). Composite is often comparable to the price of cedar so if maintenance, time and material are calculated over time the additional up-front cost of composite often offsets the cost of traditional lumber.

Capped composite has all of the same characteristics of traditional composite except is has a PVC cap on top of the board. This allows for a much more stain resistant product. The cap also allows for more color options.

PVC decking is currently the market leader in high performance maintenance free decking. Just like your PVC plumbing it contains no organic matter so as long as you keep your deck clean you should not have any mold problems. PVC is very stain and fade resistant. There are multiple color options to choose from and you will be most pleased with this product and its performance. PVC decking is high-end and pretty awesome.