It can be hard choosing a deck builder in Kansas City. How do you know who to trust? How do you know you’ll get a fair price? How do you know if they have experience? What about the quality of construction? There are so many questions. We’re here to set your mind at ease. But we don’t expect you to take our word for it. Especially when we have so many other people who are happy to tell you about all of those things and more.
We Have a 5-Star Rating on Houzz
We are proud to say that not only have we won the Houzz Service award for nine years in a row, we also have a 5-Star Rating with 64 Reviews. That’s five out of five stars. We want you to know that you can trust us to do a great job. The Houzz service award is based on the quality of reviews. We are extremely proud of our 5-Star rating because it means that our customers were happy with the entire experience – communication, customer service, punctuality, quality, and price.
Deck Builder Reviews from Creative Concepts & Design Customers
We’ve gathered a handful of our 5-Star reviews here for your convenience. Read what our customers have to say about us and then decide. Promises are promises, but customer reviews are the true indicator of good or bad service. They are the proof in the pudding, so to speak. Each review focuses on a different aspect of the customer experience. We hope this feedback will address your biggest concerns and set your mind at ease:
Affordable Decks and Pergolas
April 3, 2020
Creative Concepts and Design replaced our 32 year old wood deck with Tamko composite and Westbury aluminum railing. They did an excellent job. Caleb did the estimate. Brent was the supervisor, and Jim, Reed, and Mitchel were the most excellent crew. I had many questions for Caleb and Brent. They were extremely patient and followed up on everything for me. I got three estimates, and they were $1,000 less than the next lowest, so they are very reasonable. The crew took their time and overcame any surprise problems along the way. The deck and lighting are gorgeous. Very happy with the result!
Leader in the Deck Building Industry
Jan. 23, 2020
Creative Concepts recently replaced our large failing deck with Fiberon. When we visited the deck store to choose our materials, we did not tell them up front which contractor we were using. They recommended Creative Concepts, so we went into the project feeling pretty confident that we had made the right choice. Cleb, Brent and Kim were excellent to work with, as was our crew of installers. Besides having a beautiful new deck, they managed to remove our old deck and build the new one without damaging any of the landscape that tightly surrounds the deck. Couldn’t be happier!
Excellent Communication and Attention to Detail
Feb. 23, 2019
Caleb, Brent and crew were fantastic from start to finish. Caleb, the designer, spent an unusually long time talking through the deck design and making sure he had a thorough understanding of our needs. The price was very fair and the quality of the work was outstanding. The crew were unusually attentive to detail and made sure to communicate with us when anything needed to be discussed. We have had to hire out other home improvement projects, and this has been, by far, the best experience on every criteria, from quality to price to communication.
Timely and Neat Deck Construction
May 2, 2020
Creative Concepts and Design, LLC did a FANTASTIC job on our deck!!!! Couldn’t say enough good things about them. After an unfortunate experience with another company, we were apprehensive. Caleb and team were extremely professional, listened to us, answered our questions, and were so friendly and respectful. The guys that build the deck showed that they cared about their work, stayed focused, did a great job of cleaning up – not one tiny rock was left behind, finished the job in a timely manner, and the result was a high-quality deck and a great experience. We would highly recommend them and will use them for any of our future needs. Thank you Caleb and team!!!! We are so happy and looking forward to creating wonderful memories on our deck.
Decks, Pergolas, and Other Unique Projects
May 19, 2018
I strongly recommend Creative Concepts and Design for your outdoor project. Ours was a unique challenge…a bridge over a natural backyard creek nestled between large trees. From the very start, CCD was all hands on deck. In every aspect of the job, they handled the details, large and small: design, working with the architectural review board, scheduling, materials, getting permits, expert carpentry…everything. And the finished project is the talk of the town! Neighbors are streaming by to gaze upon an architectural and artistic wonder. It’s beautiful and we’re so glad that CCD was on the job. Great work, great value, great people!
Prompt and Professional Deck Builders
May 12, 2020
These guys were AMAZING!!! Prompt! Professional! Willing to answer questions! Would recommend without reservation!!! If you need a deck or pergola THESE ARE THE GUYS TO CALL!!! Design assistance made planning a breeze!
Kansas City’s Quality Deck Builder
We hope these great reviews have convinced you to choose Creative Concepts & Design. A new deck is an investment in your home and you want to be sure you choose the right deck builder. We have a great reputation for quality, attention to detail, and timely work. We even offer easy deck financing. Hire us to build your deck or pergola, and let us show you what award-winning customer service looks like!